Privacy Policy

Last Updated: 22 May 2025

1. What Is Personally Identifiable Information (PII)?

In accordance with UAE data protection and privacy laws, PII refers to information that can be used—either alone or in combination with other data—to identify, contact, or locate a specific individual.

2. What Personal Information Do We Collect?

When you engage with our website, you may be asked to provide personal details including but not limited to:

  • Full name
  • Email address
  • Phone number
  • Property preferences
  • Location or demographic data

This information helps us personalize your experience and assist you more effectively.

3. When Do We Collect Your Information?

We collect your information when you:

  • Register on our website
  • Subscribe to newsletters or updates
  • Fill out any contact or inquiry form
  • Use our Live Chat or request assistance
  • Interact with any content or tool on our platform

4. How Do We Use Your Information?

We use your personal data to:

  • Respond to your inquiries (via phone, email, or chat)
  • Provide property recommendations and updates
  • Send you relevant marketing communications (if consented)
  • Enhance user experience by tailoring content and services
  • Improve our website's design, functionality, and content

5. Children's Privacy (COPPA Statement)

Our services are intended for individuals aged 18 and above. We do not knowingly collect or market to children under the age of 13. If such data is inadvertently submitted, it will be deleted in compliance with applicable privacy regulations.

6. Email Communication & Opt-Out Policy

You may receive emails from us regarding new listings, promotions, or market updates. If you wish to stop receiving such emails:

  • Click the "Unsubscribe" link in the email, or
  • Write to us at info@marrfa.com

We will process your request promptly and remove your email from our mailing list.

7. Data Security

We implement appropriate security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute protection.

8. Fair Information Practices

Our data handling practices align with global privacy principles, including transparency, accountability, user consent, and secure processing. We aim to comply with relevant UAE legislation and best practices.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page, and the "Last Updated" date will be amended accordingly. Continued use of the website indicates your acceptance of any changes.

10. Contacting Us

If you have any questions regarding this Privacy Policy or your personal data, please contact us:

MARRFA DISCOVERY REAL ESTATE L.L.C

Office number 1201, Tower B

Opus by Omniyat, Business Bay, Dubai, United Arab Emirates

Email: info@marrfa.com